Hours of Operation
Store Hours:
Monday-Friday: 8:30am-6:00pm CST
Saturday: 10:00am-4:00pm CST
Sunday: Closed
Production Hours:
Monday-Friday: 9:00am-5:30pm CST
Saturday: No Production
Film Processing Hours:
Monday-Friday: 9:30am-4:30pm CST
Saturday: No Film Processing
Hours of Operation
Store Hours:
Monday-Friday: 8:30am-6:00pm CST
Saturday: 10:00am-4:00pm CST
Sunday: Closed
Production Hours:
Monday-Friday: 9:00am-5:30pm CST
Saturday: No Production
Film Processing Hours:
Monday-Friday: 9:30am-4:30pm CST
Saturday: No Film Processing
Order Due-Times: “In by 3, Out by 12”
Products requiring 1-Day and received before 3:00pm (CST) will be ready by 12:00 noon (CST) the next day, Monday thru Friday. If ordering multiple paper types or services in one order, add an additional day per paper type or service. No order will exceed 5 days unless you are specifically notified by the lab.
Order Due-Times: “In by 3, Out by 12”
Products requiring 1-Day and received before 3:00pm (CST) will be ready by 12:00 noon (CST) the next day, Monday thru Friday. If ordering multiple paper types or services in one order, add an additional day per paper type or service. No order will exceed 5 days unless you are specifically notified by the lab.
Rush Services
Same Day Rush: for 100% of the order, you can get same-day turnaround on orders submitted Monday-Friday before 3 pm. Only available through the ROES ordering system and subject to lab capability. If we cannot meet your request, a customer service representative will contact you
Premium Rush: for 50% the order, you can specify a preferred due date and time beginning the next business day from the time of submission. Only available through ROES ordering system and subject to lab capability. If we cannot meet your request, a customer service representative will contact you.
Rush Services
Same Day Rush: for 100% of the order, you can get same-day turnaround on orders submitted Monday-Friday before 3 pm. Only available through the ROES ordering system and subject to lab capability. If we cannot meet your request, a customer service representative will contact you
Premium Rush: for 50% the order, you can specify a preferred due date and time beginning the next business day from the time of submission. Only available through ROES ordering system and subject to lab capability. If we cannot meet your request, a customer service representative will contact you.
Order Changes and Cancellations
Many orders are started within minutes of being received so if a change or cancellation needs to be made, call us at 210-377-3686 as soon as possible. Once we have begun an order, it may be past the point of changing or cancelling. If we are able to make changes to existing orders, more time may be required to fulfill the order.
Order Changes and Cancellations
Many orders are started within minutes of being received so if a change or cancellation needs to be made, call us at 210-377-3686 as soon as possible. Once we have begun an order, it may be past the point of changing or cancelling. If we are able to make changes to existing orders, more time may be required to fulfill the order.
